PRIVACY POLICY

How we protect your data

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Introduction

At Vexora Maison, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.

Information We Collect

  • Personal Information: Name, email address, shipping address, phone number when you place an order
  • Payment Information: Processed securely through Shopify Payments (we never store your card details)
  • Browsing Data: IP address, browser type, pages visited for improving our website
  • Communication Data: Messages you send us via contact form, email, or Instagram

How We Use Your Information

  • Processing and fulfilling your orders
  • Sending order confirmations, shipping updates, and tracking information
  • Responding to your questions and customer support requests
  • Sending newsletters and promotional emails (only if you subscribed)
  • Improving our website and shopping experience

Sharing Your Information

We never sell your personal data. We only share information with:

  • Shopify: Our e-commerce platform that processes orders
  • Shipping carriers: DHL, Cargus, SameDay for delivering your orders
  • Resend: Our email service for order notifications

Data Security

Your data is protected by SSL encryption. All payments are processed securely through Shopify Payments with 3D Secure authentication. We do not store credit card information on our servers.

Your Rights

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Unsubscribe from marketing emails at any time
  • Opt out of cookies

To exercise any of these rights,

Contact us at support@vexoramaison.com

Cookies

We use essential cookies to keep your shopping cart working and analytics cookies to understand how visitors use our site. You can disable cookies in your browser settings.